FAQ
- How can I order a Giclee or original?
- You can purchase the artwork through Art and Soul Gallery by contacting us at 1-877-SOUL-ART or by making an inquiry via email at sales@maza-art.com.
- How soon after I place an order does my artwork ship?
- Please allow up to 6 weeks. We can do a rush order if you require that the piece be delivered within a specific timeframe.
- How do you ship?
- We ship Federal Express and Priority Mail - Your order should arrive within 7 business days of shipping. If you'd like, we'll notify you when your artwork ships.
- Can I purchase the artwork framed?
- Yes. Please speak with one of our representatives about framing options,turnaround time, and special shipping requirements.
- Do you offer discounts?
- We offer discounts on orders of ten or more Giclees. For originals, please contact a gallery representative.
- What is a Giclee?
- The word Giclee is French and means "to spray or squirt". Essentially, it's a process using incredibly accurate computer controlled jets to apply archival pigmented ink to acid free high quality watercolor paper or canvas. Giclees have a higher resolution than lithographs, and the color range is greater than serigraphy. A high quality Giclee is virtually indistinguishable from a watercolor original.
- How should I frame the artwork?
- Frame the artwork according to your personal taste. We strongly suggest, however, using a UV coated Plexiglas to ensure lasting beauty. We like to use Koa Wood , indigenous to our islands, as a framing material on our Hula Dancer. We also "float" her on archival quality mats and boards and show the edges since they are "torn" to have a look simulating the edge of the watercolor paper.
- How should I care for the artwork?
- To ensure long life for your newly acquired art, use archival mats and boards and keep the artwork away from direct sunlight and areas of high humidity.
- How can I obtain rights to reproduce your work?
- Please contact one of our representatives at 1-877-SOUL-ART or by making an inquiry via email at sales@maza-art.com.
- Can I commission the artist to do an original for me
- Yes. Depending on the Mercedes' availability, a commissioned piece usually takes approximately four months to complete. Commission works start at four thousand five hundred dollars.
- When and where can I see Mercedes and her work?
- Art and Soul Gallery: Mercedes has a gallery at Hanalei Town Center (5-5080 Kuhio Hwy) in Hanalei, Kauai. Hours are 11 to 5 Monday through Saturday. Mercedes also displays her work at the Princeville Hotel every other Thursday and Friday from 6 PM through 10 PM. Please call 808.826.1717 or 877.768.5278 to confirm dates and times. Directions to the Gallery: Heading north from Princeville, it's the 3rd driveway after the Hanalei Dolphin Restaurant - diagonally across from Postcards Restaurant.
- Where else does Mercedes display her work?
- Mercedes' work is shown in a number of places worldwide. Please contact us for current locations.